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Terms and conditions

About Scandinavian Disc Golf Store AB

The company is based in Stockholm. The company's postal address is Tycho Brahe's väg 99, 14746 Tumba. A warehouse is located at Partihandlarvägen 47 in Årsta.

If you wish to get in touch with us, send an email to  with your case and your contact information and we will get back to you shortly.

When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.

If there is any error in the order confirmation, you must contact us immediately via e-mail kontakt@discgolf.nu.

Delivery terms

Our normal delivery times are 1-3 days. Orders placed no later than 12:00 are normally sent the same day. We do not offer compensation for delayed deliveries.

All our deliveries are made with Postnord, Schenker and DHL. Should a delay occur due to the shipping company, we take no responsibility for this.

If you discover any damage to the package, do not retrieve it. Report the damage to the shipping company. If you do not discover the damage until you have opened the package and the damage can be linked to the shipping company, contact them and report a damage.

We offer free shipping if the order exceeds a total price of 800 SEK. However, free shipping does not apply to the purchase of a basket.

For uncollected packages, we invoice you SEK 300. Therefore, remember to always pick up your packages.

Right of withdrawal / Complaint

When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered.

When exercising your right of withdrawal:

You must announce that you regret it. The message must be sent to us info@discgolf.nu. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.

You should return the products to us immediately and at the latest within the legal 14 days after the notice of withdrawal.

You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.

On the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product when the product is used or damaged.

The right of withdrawal does not apply to:

Products that due to health or hygiene reasons have been sealed (sealed) and where the seal (sealing) has been broken by you.

Specially made product, which has been tailor-made for you or has a clear personal touch to your wishes.

Services that have been completed and where you have expressly agreed to the service being started without the right of withdrawal. For more on the statutory right of withdrawal, see here.

Complaints and complaints

We inspect all products before they are sent to you. Should the product still be damaged or incorrectly shipped when it arrives, we undertake in accordance with current consumer protection legislation to rectify the defect free of charge.

You must always contact us for an approval before returning a defective item.

The complaint must be sent immediately after the defect has been discovered.

How do you proceed with a complaint?

Any errors and defects must always be reported to info@discgolf.nu where you enter your name, your address, e-mail address, order number and a description of the error. Attach a picture of the defective product if possible.

If we fail to rectify the defect or deliver a similar product, we will reimburse you for the defective product in accordance with applicable consumer protection legislation. We are responsible for return shipping for approved complaints.

We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation. In the case of complaints, we follow guidelines from the General Complaints Board.

Payment options

It can be interesting for the customer to see summary terms for the various payment options offered. The terms are governed by your agreement with the payment provider and you should inform your customers about these terms here. Here are some examples.

All prices in the store are stated in SEK and all prices include 25% VAT.

We reserve the right to change prices due to price changes from suppliers, misprints in the price list and errors in prices due to incorrect information and reserve the right to adjust the price.

You pay with us through Klarna, Paypal or Swish.

- Swish
Swish allows you to send money with your mobile. A fast, easy and secure way to pay and charge. Our number is: 123 305 24 38.

- Klarna
After identification and risk assessment, Klarna shows the payment options that can be offered to you. Whatever payment option you choose, Klarna is the one that handles the payment transaction while the actual purchase of the product or service is made directly by the store. Product or service-specific questions must therefore be directed to the store. Current payment options that may currently be offered through Klarna are invoice, account credit, card payment or direct payment via bank.

- Paypal
See terms and conditions at Paypal.

Product information

We reserve the right to make printing errors on this website and the final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the screen, photo quality and resolution. The discs are presented in a selected color in the image. Other colors are presented in the color picker and may deviate slightly from reality.

The Personal Data Act

Your personal data is handled in accordance with current provisions in the Personal Data Act (PUL).

Dispute

Any disputes are resolved primarily in discussion with our customer service. We follow the recommendations of the General Complaints Board and otherwise refer to the European Commission's online dispute resolution tool: http://ec.europa.eu/consumers/odr/

Produced by: Wikinggruppen

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